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Office Accelerator and WebSense

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Our clients are unable to use Office Accelerator when WebSense is turned on. They receive the message below. We are using transparent proxy (WCCP). I've unblocked all ports and excluded the URLs and IP addresses that Office Accelerator suggest at this web page: http://support.oa1mm.com/default.aspx?action=page&data=304055980d76492da45c2c164d84fff8

Error message received when attempting to open OA:

Unable to connect to SQL Server.

Unable to connect to Network SQL Server

[DBNETLIB][ConnectionOpen (PreLoginHandshake()).]General network error. Check your network documentation.

Running testlogserver shows nothing out of the ordinary.

Any ideas??


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