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Setting up new Websense server having issues with AD

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Were upgrading to a newer Websense Triton web filter server, I'm trying to add our global catalog server but can't seem to get the new websense server to talk to it.  I'm using the ip address, I've set up a service account and made it a domain admin.  We have an OU called service accounts for accounts like this and that is where the account is listed.  However when I test the connection I keep getting a "Unable to connect to the directory" error. Our firewalls are all turned off as a domain policy so I'm pretty sure that it isn't being blocked.  The port number is correct, I've verified that the server i'm trying to connect to is a Global Catalog server.  Anyone else have any ideas?


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