We have created a custom category called "Amtrust Approved Sites" that we have set as permitted for all filters. Any site that we deem as needed for all employees of the company is added to this category.
On one filter we have the "Financial Data and Services" category permitted. We have noticed that with ncci.com and wellsfargo.com, which both reside in this category, do load as they should. But they load very slowly. I added both those URL's into the "Amtrust Approved Sites" category and afterwards both sites loaded tremendously faster.
I have been looking at the performance graphs and log files on the Content Gateway and nothing is standing out that would indicate a performance issue with the appliance. Although I would not expect a performance issue with the appliance given that we have only noticed this issue with a few specific web sites. But I am curious if these symptoms are indicative of a bigger issue. Although we noticed those two sites loaded quicker after we added them to the general white-list category, we cannot be sure that there are other sites that would benefit from that same change that would increase productivity of our employees.
Our appliance is a V5000 G2. Both it and our TRITON server is on version 7.8.1. Has anyone else come across these same symptoms? Or has this been documented as a bug for version 7.8.1? Or is this indicative of a bigger issue?
Thank you for any help or assistance.